FAQs

Q. What is the format of the courses?

A. All the courses are online, pre-recorded, video led content along with downloadable materials. Some of the courses have Live Online Classes as added bonus content.

Q. I missed attending Live sessions, is it available?

A. Yes, recordings of these sessions are available to watch under the chapter heading “Live Online Classes”.

Q. I have issues with my Login, what should I do?

A. You can click on Forgot Password to reset your password from the login screen. You will receive a password reset link. Now, reset the password and try to login with the new password.


Q. Will I get a GST Invoice?

A. Yes. Input credit can be availed on a monthly basis. You will have an option to enter your GSTIN during the checkout process.

Q. My money is debited but I haven't received access to the course?


A. Please share the invoice details or transaction with us at education@yourstory.com and we will provide access after looking into it.

Q. Will I be able to download the content onto my local system?


A. Most of the non-video content such as pdfs, workbooks, frameworks are downloadable once you have purchased the course. The recorded videos can be consumed on our platform and will always be available here.




Launch your GraphyLaunch your Graphy
100K+ creators trust Graphy to teach online
𝕏
YourStory Education 2024 Privacy policy Terms of use Contact us Refund policy